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Free
Technical Support to Registered Users:
Please take a look at the
FAQ (Frequently Asked Questions) before you contact customer support.
If you have any problems with
instruments and effects, you can contact us by e-mail (English and Spanish languages allowed). Support requests are answered as quickly as
possible, if you send the following information:
Your inquiry will be answered in the order in which it is received. Due to the volume of e-mail, sometimes,
these may not be able to respond immediately.
support@syntheway.net
Update your contact
information:
If you are a registered user, and your e-mail address has changed, here's how to update your information:
Please mailto:support@syntheway.net?subject=Customer email
changed , specifying your old and new email address, and your reference number for all orders you have placed.
Technical support is provided to registered users free-of-charge for six months, starting from the date of registration.
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